Candidates About

 

 

·          Senior Advisory Consultant with IBM having 12 yrs experience in the Insurance sector primarily into US insurance.

·          INS certified.

·          Certified on Guidewire Policy Center 7.0 Functional, Billing Center Functional 7.0 & Claim Center 7.0 Functional

·          Experience in Policy Administration System and CRM implementation projects for P&C Insurance clients.

·          Experience in Insurance Large Scale Data Transformation and Data warehousing projects for P&C Insurance clients.

·          Practical experience of working with Waterfall and Agile methodologies for requirement gathering.

 

 

Skill Set	Exp in Years	Product / Tool
Requirement Gathering Working and practical knowledge in Agile and Waterfall methodologies. Also experienced in using Rational Requirements Composer and Rational Team Composer drafting specification document and creating dashboards for agile iteration models.	9	RRC , RTC
Guidewire Gathered Requirement Auto line of Business for PolicyCenter. I have good understanding of the UI, Data model and Integration points for Guidewire PolicyCenter.	1.7	PolicyCenter BillingCenter
Analytics Practical Knowledge of working in Pricing Analytics using SAS to extract from large volume data and run through pre-designed statistical models for generating pricing reports for P&C clients.	1	SAS, Quadrant
LOB Business - Commercial Commercial Auto	2
LOB Business – Personal Auto Insurance	7
Insurance Data warehousing Working knowledge of using SQL and Toad to query the database and identify business related issues. Worked as Data Analyst for IIW (Insurance Information Warehouse) projects and successfully prepared field level mapping for Policy, Party, Partner, Agent, Contact, Campaign Management and Opportunity modules.	1	SQL, Toad

 

Policy Administration System : - Life Asia, Alis, IDIT, Guidewire -Policy Center, Claim Center & Billing Center

Workflow Systems                   : - FileNet, DMS

Underwriting Applications      : - Genius, ARS

Quality Management Tools       : - Mercury, HP Quality Center, IBM Rational Clear Quest

CRM Application                      : - Siebel Financial Services

Business Intelligence              : - Quadrant, SAS, SQL

           

 

IBM India Pvt ltd – (1^st Sept 2008 – Till Date)

 

Project Summary in IBM

 

Nationwide Insurance, Columbus, Ohio, USA - Jan 1^st '14 – Till Date

 

Currently working as Requirements Lead for Customer Service and Billing department of Nationwide. Primary Responsibilities include

·          Member of the Guidewire BillingCenter Roadmap team responsible for interviewing Stakeholders.

·          Update the Current State and Future State Assessment document for Billing System at Nationwide.

·          Part of the team for Current State Capability Assessment with Guidewire BillingCenter.

·          Gather requirements from the PolicyCenter team for integration with the internal CRM Application.

·          Work closely with business partners to understand the business problem and propose/devise appropriate Solutions.

·          Review and document AS-IS business process models to identify process gaps and define TO-BE business processes.

·          Collaborate with product owners to elicit, analyze the business requirements.

·          Conduct Joint Application Development (JAD) workshops for the product owners to capture and document detailed business requirements in the form of user stories.

·          Serve as the conduit between the business community (internal and external customers) and development team through which requirements flow.

·          Collaborate with developers and Business leads to establish the technical vision and analyze tradeoffs between usability and performance needs.

·          Educate the development and quality assurance team with these requirements to help them build the product and support manual and automation testing process.

·          Testing the working product before it is released to production.

·          Supporting analysis work across multiple development teams.

·          Knowledge of Rational Team Concert Tool (an IBM product used for business requirements management) to generate metrics that helps plan the upcoming work for the team.

·          Liaison between the business units, technology teams and support teams.

·          Coach other IBM teams on Agile and Lean practices to make sure that Nationwide’s development standards (that aligns with CMMI level-3) are met.

 

 

Amica Insurance, Providence, Rhode Island, USA - Nov 1^st ’12 – Dec '13

 

Guidewire Business Analyst supporting the Auto line of business implementation. I was the Lead Business Analyst for BPF (Business Process Flow) for Auto with below responsibilities.

                

§   Conducted Requirement sessions with the Business for Auto LOB.

§   Prepared User Stories and process flow diagrams for the functionality not part of out of the box.

§   Supported the IBM Guidewire Accelerator team and prepared use cases for integration points to PolicyCenter.

§   Designed the Test strategy for the complex Business Process Flow stream.

§   Defined the methodology for identifying the test data for various processes within the BPF stream.

§   Provided walkthrough sessions to the test team on understanding specific functionalities within the Business Process Flow which included New Business & Rewrite issuance of Auto Policy in Policy Center, State Move functionality in Policy Center, Submission in policy center for web quotes, rewrite from policy center, Policy Change.

§   I was the offshore SME for all queries related to the Policy Center application from a functionality point of view for Business Process Flow testing of Auto Line of business.

§   Instrumental designing the sample test plan for BPF stream.

§   Reviewed the test plans created by the testing team during the course of test design.

 

Previous Projects in IBM

 

L&T General Insurance (Personal and Commercial Insurance)

Worked as Senior Business Analyst and worked in the below phases of the project

§   IIW implementation: Prepared the field level mapping document for atomic layer in IIW for Policy and Party Modules.

§   FileNet Implementation : Prepared the Functional Specification Document for the implementation of FileNet in L&T project

§   CRM Integration to Policy Administration System: Prepared the Test Scenario’s and test Cases for testing the CRM integration to PAS for Partner, Agent and Claims.

 

Fireman’s Fund Insurance

·          Enterprise Operational Data Storage: Understand the Business Requirement for Personal and Commercial Auto. Prepared traceability document for all the source fields in mainframe and validation of the source fields in the Database using SQL queries.

·          Personal and Commercial Auto : As Business Analyst provided AMS support for the Fireman’s Fund Insurance.

 

Max New York Life Insurance

·          Business Analyst involved in creating the Business Specification Document for New Business for the micro insurance product being launched by Max New York Life in India.

·          Discussing with vendor on solution of requirement with respect to New Business, Letters & SMS, Lapse & Reinstatement, PHS & Policy servicing.

 

 

 

 

 

ING Life Insurance (Apr 2008 – Aug 2008)

·          As Manager lead a team of 3 analyst for workflow systems involved in gathering requirements from users for in house workflow applications, sales illustrators & all non- Life Asia applications.

·          Explaining the requirements to IT team for effective solution.

 

Computer Sciences Corporation (Sept 2006 – Apr 2008)

·          Managed business changes, studied the decision making process and the reasons behind the change for Commercial  Auto , Workers Compensation and Specialty Insurance.

·          Executed the Dealers AS400 application screen changes project independently and successfully implemented the change in co-ordination with the client.

·          Guiding the offshore development team in understanding the Business requirements and resolving the issues.

·          Quality Assurance by testing the changes done by development team in the Quality as well as Production environment and approving the changes.

.

Genpact India Pvt Ltd (July 2002 – Sept 2006)

·          Pricing Analytics: Business Analyst for Allstate CA project. The role involved using Statistical Models, SAS and MS excel for report generated on competitive analysis.

·          GENIUS: Transitioned the 1st Straight through underwriting system from USA.

·          Genworth: Worked as a Senior Analyst involved in the various stages of the life insurance which includes Exception Management, Case Management, Data Entry and Indexing for life insurance forms.

 

 

§   Executed the test analyst role successfully for EODS project from Novato (California) US (Oct 2010 – April 2011) in IBM.

§   Successfully transitioned Exception Management process from Lynchburg (Virginia) U.S (March 2004-June 2004) in General Electric.

 

 

§   Post Graduate Diploma in Business Administration, NMIMS University , Mumbai       

§   Bachelor in Business Administration, Karnataka University, Dharwad.

 

 

 

 

§   Certified in Guidewire Billing Center Functional 7.0, Policy Center Functional 7.0 & Claim Center Functional 7.0.

§   AICPCU Certified.

§   Life Insurance Module , GE

§   Compliance Module Program from GE

§   DSE (Developing Self Excellence) from GE

§   Life Insurance Module training from GE

§   Basics of communication from GE.

 

 

 

§   Managers Choice Award Q4 – 2014                                              --- Project : Nationwide Insurance

§   Service Excellence Award Q1 – 2013                                            --- Project : Amica Insurance

§   Award of Excellence for FileNet Implementation Q3 – 2012             --- Project : L&T Insurance

§   Award of Excellence for EODS implementation Q3 – 2011              --- Project : Fireman’s Fund Insurance