Candidates About

 

Contina M. Botkin

 

Objective:             To secure a challenging position within a progressive company best utilizing my    experience, skills, and abilities in Inventory/Materials Management or a Program Manger position.

 

Professional Work Experience: 

 

Corbus, LLC                                                     Cincinnati, OH

 

             Program Manager                                  2016-2017

 

§  Successfully led the $13B+ Coty Cosmetic & Hair Color corporate initiative divestiture and ensured customers, management, customer service, sales, and other resources met key milestones.

§  Provided daily guidance/leadership to a team of 10 Order Management Analysts.

§  Facilitated all phases of the Coty project, from SAP testing of retained brands, to site cutover timelines, to final hyper-­care service.

§  A dedicated, passionate, highly-­qualified, and respected Leader with a record of delivering superior levels of customer service and creating/improving operational efficiencies, tracking performance, and team development. Expertise in resolving complex problems and collaborating with teams to eliminate defects in the supply chain

 

                          Team Lead                                                   2013-2016

 

§  Support supply chain efficiency by ensuring that production and distribution schedules are synchronized.

§  Act as the primary day-to-day business liaison between the customer and one, or many, of the identified retail accounts.

§  Interface with internal cross-functional teams, as needed, to complete order/return processing timely and accurately.

§  Managed multiple teams, both in the US and India , also established work group for Wright State University

§  Coordinated transition of work load from Corbus to Infosys, working closely with P&G group

§  Developed process for appointment scheduling within team

 

          OMA- Order Management Analyst          2012-2013

 

§  Enter, change, review and process a heavy volume of sales orders/returns from global customers.

§  Coordinate with cross-functional teams to ensure timely completion and processing of orders/returns.

§  Support supply chain efficiency by ensuring that production and distribution schedules are synchronized.

§  Act as the primary day-to-day business liaison between the customer and one, or many, of the identified retail accounts.

§  Interface with internal cross-functional teams, as needed, to complete order/return processing timely and accurately.

§  Balance delivery expectations, transportation costs, and inventory availability to ensure customer satisfaction.

§  Assist in documenting user training plans and strategies to insure quick scalability.

 

 

 

 

 

 

 

                Liberty Mutual Agency Markets                Fairfield, OH

 

                                Work Comp Support Supervisor       2008-2010

 

·      Responsible for day-to-day supervision and performance management of work comp fax team

·      Manage workflows and track productivity

·      Meet regularly with manager to review team performance, workflow metrics, discuss project status, concerns, and seek guidance

·      Create strong partnership with other departments to ensure a efficient service

·      Work with ROES, work comp partner, to ensure all workers compensation filings are correct and meet state requirements

·      Use the objective setting and performance evaluation processes to ensure employees understand expectations, receive regular feedback, and are appropriately rewarded

·      Perform special projects as required

·      Support customer accounts, including consultation on integration opportunities

·      Resolve escalated customer problems/issues on an ongoing basis

·      Responsible for analyzing complex customer reporting requirements and developing business requirements

 

                                Senior Claims Service Representative   2008

 

·      Responsible for work comp fax claim entries

·      Maintain high quality of data entry

·      Ensure proper segmentation of claims based on severity level

·      Apply new workflows in a timely manner

·      Managed implementation of online Workers Compensation state filing process

·       Served as interim supervisor 

                               

                Ohio Casualty Group                                        Fairfield, OH

 

                                Asset Manager                                     2005-2008           

 

§  Responsible for maintaining all hardware and software inventory for 4000 employees

§  Maintained high level of partnership with outside vendors to ensure pricing stayed consistent

§  Managed equipment disposition for over  50,000 tons of computer equipment during LM transaction

§   Partnered with  IT department to coordinate computer upgrades for over entire organization

§   Accountable for all hardware/software on line purchases

§  Established processes to track all company hardware

 

 

 

 

          Toys R US                                                                   Fairfield, OH

 

                                Picker                                                     2004-2005           

 

§  Selects products for shipment to stores

§  Responsible for maintaining equipment

§  Ensure all required paper works is completed and turned in when back to home base

• • • Any other duties as required by dispatcher            

 

 

 

 

 

 

 

                Dixon Builders                                                    Hamilton, OH                                     

 

                                Punch-out Carpenter                   2003-2004

 

·         Oversee work of sub-contractors

·         Maintain professional relationship with homeowners

·         General remodeling and finish work

 

 

Cincinnati Financial Corporation                 Fairfield, OH

 

                                Inventory Control Coordinator    2001- 2003

 

·         Liable for maintaining inventory for over 3600 employees

·         Developed processes to efficiently distribute over 10 million dollars in hardware

·         Maintaining professional correspondence and setting prices with vendors

·         Updating and maintaining Hardware Management Database

·         Responsible for maintaining and updating current corporate standard hardware and software

·         Manage daily duties for 4 high school interns

 

Senior Inventory Control Specialist   1999-2001

 

·         Assisted in developing Information Technology Hardware Management Database

·         Received Above and Beyond the Call of duty award for coordinating the deployment of over 3000 computers during Outlook 2000 upgrade

·         Quality controller for over 1500 purchase orders

·         Responsible for placing on-line orders with vendors totaling over 6 million dollars

·         Managing replacement hardware for over 2000 field associates

·         Process and coordinate warranty work for all Information Technology hardware

 

Inventory Control Specialist   1997-1999

 

·         Responsible for rebuilding and maintaining Netcensus database

·         Liaison between Business Analysts and vendors

·         Coordinate departmental moves within corporation

·         Responsible for dispatching service calls to Pc Techs

·         Established processes to ensure timely replacement and installations of all computer hardware

·         Responsible for high school students hired through co-op program

 

 

 

 

Systems Coordinator   1995-1997

 

·         Responsible for entry and maintaining newly developed Warehouse Database consisting of over three thousand boxes initially

·         Developed new policies for holding and maintaining insurance documents

·         In charge of filling check orders for over 1500 Field Claim Adjusters and Agents

·         Maintaining and securing stored computer equipment

 

 

 

 

 

 

 

United States Air Force – Gulf War Veteran

               

McChord Air Force Base     Tacoma, WA

 

Mobility Team Member- 7^Th Mobile Aerial Port Squadron    1990-1995

 

·         Provided support for special operations teams for all four branches of the military throughout the world

·         Inspected and repacked more than 39 tons of supplies during Operation Deep Freeze for the South Pole

·         Assisted in the loading of more than 9,000 tons of aerial delivery containers for Bosnia during Operation Provide Promise

·         Responsible for the initial 800 tons of relief supplies to be offloaded for the hurricane relief during the JTF Operation Garden Isle in Kauai

·          Handled cargo and troops logistics during Desert Shield/Storm –working more than 9,000 missions

·          Responsible for marshalling 50 loads of hazardous cargo for forward log base Charlie at  LZ82 during Operation Desert Storm

 

                                                  Howard Air Force Base        Republic of Panama

                                                                 Operation Just Cause

 

                                Aircraft Loader- 6^Th Aerial Port Squadron            1988-1990  

 

·         Acted as Aircraft Loading Supervisor

·         Handled more than 5400 tons of cargo during Operation Just Cause

·         Responsible for additional 829 special missions more than 10,000 tons of cargo with the Special Forces

·         Assisted Air Terminal Operations Center in acquiring critical load times

                                                                               

Education:               Community College of the Air Force

                                                Hazardous Material Handling (HAZMAT)

 

Awards:                   Air Force Commendation Medal, Air Force Achievement Medal, Army Achievement Medal, Joint Meritorious Unit Award, Air Force Outstanding Unit Award with valor device and one oak leaf cluster, Armed Forces Expeditionary Medal (Panama), Southwest Asia Service Medal with three bronze service stars, Kuwait Liberation Medal

 

Computer Skills:      SAP, TMS, Windows Platforms, PeopleSoft, Tivoli, Netcensus, Microsoft Outlook Word, Excel, Access, Mainframe, ROES, Claims Center (Guidewire)