Jim Heath
- Senior .Net Engineer/Developer
- Cleveland, OH
- Member Since Mar 09, 2023
Jim Heath
WORK EXPERIENCE
Fidelity Investments - Covington, KY - July 2017 to Present
Build and support Microsoft.Net ASP.Net web application using a SQL Server back end for Fidelity's internal facing 401k Implementation Project Workspace web application. Implement changes to the application and converted from Visual Studio 2013/.Net Framework 4.5 to Visual Studio 2017/.Net Framework 4.5, and SQL Server 2008 R2. Modernized the application UI, using Bootstrap. Identified and corrected numerous application errors. Develop original and creative technical solutions to on-going development efforts. Designed and implemented Project Copy subsystem utilizing SQL Server scripting. Support and perform all phases of development testing leading to implementation. Assist in the planning and conducting of user acceptance testing. Develop comprehensive documentation for multiple projects. Responsible for post-installation testing of any problems. Established project plan for the Project Copy project of moderate scope. Work on complex assignments and often multiple phases of a project. Perform independent and complex technical and functional analysis. Implemented SQL Server Reporting Service (SSRS) reports and SQL Server Integration Service (SSIS) packages.
PNC Equipment Finance - Cincinnati, OH - November 2016 to June 2017
Responsible for the support and administration of applications and services used for the production, management, and delivery of content and services online. Created incidents, requests, change requests, and knowledge base documents using ServiceNow. Worked with internal and external users to ensure timely resolution of issues. Coordinated scheduled system outages to mitigate down time. Created disaster recovery documentation for application mnemonics. Worked with the ethical hacking team to analyze, develop, and implement remediation solutions to application vulnerability reports. Identified faults and issues and recommended appropriate paths to resolution. Contributed to process development and best practice, looking at new ways to improve resilience, performance levels and supportability. Supported the development teams in deploying applications and solving problems. SQL Server DBA for the development systems, providing backup, restore, permissions, and scripting.
Cincinnati Bell Technology Solutions - Cincinnati, OH - 2015 to 2016
Provide Splunk API applications in support of GE Risk Management. Design, modify, develop, write, test, and implement software programming applications and components. Support and/or install software applications and components. Work from written specifications and pre-established guidelines to perform the functions of the job and maintain documentation of process flow. Utilize established development tools, guidelines and conventions including but not limited to Visual Studio, ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET. Create and deliver data-driven reports. Design, code and test new Windows and web software applications. Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement. Maintain existing software systems by identifying and correcting software defects. Investigate and develop skills in new technologies. Create technical specifications and test plans. Create new and extend existing operational documentation. Consult closely with management and staff related to projects and tasks. Consult colleagues concerning maintenance and performance of software systems. Implement new software.
Sabel Systems - Beavercreek, OH - 2013 to 2015
Web application development assisting with budgeting and financial reporting project for a U.S. Department of Defense Agency. Tasks include technical design, development, documentation, and maintenance, using Visual Studio with a Microsoft SQL Server backend. Work closely with the customer to satisfy new system requirements. Develop, modify, and maintain complex, custom built web applications using ASP.NET and VB.NET. Develop and integrate IBM Cognos and SQL Server Reporting Services reports into new and existing web applications. Develop and perform unit, system, and user acceptance testing. Gather user requirements and create systems design, providing specifications with time estimates for user interfaces, application enhancements, new functionality, and back-end processes. Provide production support, trouble ticket resolution, and production break-fix support. Work with DBAs and other team members to ensure data models are executed according to user requirements. Secret security clearance.
Standard Textile - Cincinnati, OH - 2010 to 2013
Maintained and enhanced AccuQuote online ordering system used by sales consultants and customer service. Designed and coded product sample ordering system for Decorative Products. Interface with AS/400 programming staff to ensure accurate transmission of ordering data. Technologies used include Classic ASP, ASP.Net, VB.Net, JavaScript, SSRS, Crystal Reports, IIS, SQL Server 2000 and 2008, AJAX, and jQuery.
First Group America - Cincinnati, OH - 2010 to 2010
Interacted with business and technical sides of the Information Systems department and communicating to higher management. Gathered requirements to create specification documents, determined needs for new systems and supported existing applications. Tier 3 customer service for both internal and external customers. Created several SQL Server/SSRS and Oracle Reports based on various specifications from internal teams and customers. Documented custom built system to create technical specifications, end-user documentation and training materials.
Phillips Edison & Company - Cincinnati, OH - 2009 to 2010
Converted Intuit's MRI Commercial Real Estate system reports to SQL Server 2005 Reporting Services. Created new and modified existing stored procedures, and User Defined Functions. Skills used include SQL Server 2005 stored procedures, SQL Server 2005 Reporting Services, and Visual Studio.
DSC Consulting - Cincinnati, OH - 2008 to 2009
Modernized DSC WebWorks web based service request ticketing system used by both internal and external customers to .Net Framework 3.5 and SQL Server 2008. Skills used include C#, ASP.NET, Visual Studio 2008, SQL Server 2008, and SQL Server Reporting Services 2008. Complete rewrite of client web site. Provided public web site, admin back-end, search engine optimization, configured IIS on customers Windows SBS 2003 server, integrated with SQL Server 2005. Skills used include VB.NET, ASP.NET, Visual Studio 2008, SQL Server 2005, and SQL Server Management Studio.
Contracted to Cengage Learning. Converted existing backend admin web site for Atomic Dog Publishing from classic ASP to ASP.NET. Configured IIS development environment, integrated with SQL Server 2005. Conversion effort was used as a template for internal developers going forward. Developed .Net coding standards document, internal web application documentation, and Unit Test Procedures. Skills used include VB.NET, ASP.NET, Visual Studio, SQL Server 2005, SQL Server Management Studio, AJAX, and JavaScript.
Pole/Zero Corporation - West Chester, OH - 2007 to 2008
Coordinate, lead and develop new and existing .Net applications. Document all business processes prior to implementation of IFS ERP system. Migrated existing reports from SQL Server Reporting Services to IFS reporting. Skills used include project planning and technical writing of software requirements specifications, .Net development using Visual Studio VB.Net, ASP.Net, SQL Server 2005, T-SQL, Oracle, and PL/SQL.
Great American Financial Resources, Inc - Cincinnati, OH - 2006 to 2007
Wrote Annuity Claims application for the Life Group. Application queries existing annuity policy information from LifePRO databases and adds or edits claim information in an Annuity Claims database. Provided report functionality. Implemented web services. Skills used include VB.NET, SQL, and Visual Studio.
Robert Half Technology - Dayton, OH - 2005 to 2006
Contracted to Intellitech Systems and assigned to Wright Patterson Air Force Base, Air Force Security Assistance Center (AFSAC). Evaluated existing mainframe application and gathered requirements for conversion of Parts & Repair Ordering System (PROS) invoicing to .Net technology. Skills used include VB.NET, ASP.NET, Oracle ODP.NET, SQL, Visual Studio, and JavaScript.
Contracted to CareSource. Enhanced web based Health Screening and Assessment (SAmi) application by adding ability to handle Indiana applicants. Added several features to the application, increasing end-user satisfaction, including navigation, and context sensitive help. Designed and implemented Provider Expansion Resource Tool (PERT) to track potential new providers and manage follow-up contact activity with Provider
Relations department. Designed and developed new Provider Verification System (PVS) to track and report CareSource Medicare healthcare providers. Further enhanced PVS to handle Ohio Expansion Request for Application (RFA). This business-critical system was successfully implemented before the project deadline, thus avoiding costly delay penalties. Skills used include VB.NET, ASP.NET, ADO.NET, SQL Server 2000 stored procedures, Visual Studio, and JavaScript.
Contracted to Cashland Financial Services as a BI developer. Converted Microsoft Access reports to SQL Server 2005 Reporting Services. Created new reports. Created new and modified existing stored procedures, and User Defined Functions. Skills used include SQL Server 2000/2005 stored procedures, SQL Server 2005 Reporting Services, Visual Studio.Net, Microsoft Access, and VBA.
Parametric Systems - Hamilton, OH - 2002 to 2005
Own and operate Parametric Systems, providing Web Development, Web Hosting, DNS services, Network
Consulting Services, System Administration, and IT Infrastructure Services. Develop web sites for clients using IIS, Dreamweaver, Fireworks, Flash, Photoshop, ASP.NET, VS.NET, and Microsoft SQL Server technologies.
Web site development includes web page and image creation, .Net Framework installation and configuration, VB.NET, and JavaScript programming. Specific applications include public web site, and the back-end admin web site. These web sites include features such as: Configurable search capabilities using MS SQL Server's freetext search, allowing public page search and page ranking based on documents uploaded via the admin site; Integrated user registration and login between public web site and shopping cart; Library upload and display of PDF documents uploaded via the admin site and available to registered uses only; Configurable links using master/detail database record structure, allows web site admins to dynamically add and modify link categories and links within those categories, while maintaining referential integrity upon deletion; Configurable News Updates functionality, including ability to archive old news articles, and New Product announcements; Secure U.S. and International Distributor listings, allowing web admins to dynamically add and modify distributors while permitting access to registered users only; Full-featured and highly configurable e-commerce solution using AspDotNetStorefront; Provided custom modifications to shopping cart software, and integration with Amazon.com's Seller Central.
Wrote VB.NET application to interface directly with the SQL Server back-end database inherent to AspDotNetStorefront, built-in knowledge of the Amazon.com classification system to extract product information from the AspDotNetStorefront SQL Server database. The data in the database is exported into a flat file suitable for upload via Amazon.com's Seller Central. Built-in error checking and correction ensures that the exported files are free of errors that would otherwise cause product inventory upload to fail. Program also includes order and shipping processing, making the shopping cart admin site the single point of entry.
Grad Partners, Inc - Cincinnati, OH - 2001 to 2002
Direct all activities related to information systems management for the organization. Establish the overall direction for the Information Systems department. Ensure that divisions within the Information Systems department are directionally aligned with the overall company strategy. Direct and coordinate all activities of the Information Systems department. Oversee new equipment, software and processes continuously, recommend changes as appropriate, and supervise their installation. Promote a customer service focus within the Information Systems department. Foster a collaborative environment within the Information Systems department. Develop overall budget and operating plan for the Information Systems department. Monitor performance within the Information Systems department and address any issues. Review and approve all Information Systems policies, procedures and standards. Conduct performance reviews of all direct reports.
Develop and manage all IS related projects.
Cincinnati, OH - 1999 to 2001
Manage IS&T applications staff and resources needed to implement solutions to business needs. Provide strategic business oversight regarding the implications, requirements, and opportunities provided by application technology, web development, and information management. Provide input to annual operating and capital budgets, including computer equipment, information systems technology, software, consulting services, on-line services, and staff development. Oversee development and implementation of projects related to new applications, systems, web development and quality assurance. Provide management with accurate and timely status reporting.
MicroAge InfoSystems Services - Cincinnati, OH - 1998 to 1999
Provided service and support for midrange and micro systems. Provided consulting services for Sun, Alpha, VAX, and Intel platforms.
E.W. Scripps - Cincinnati, OH - 1995 to 1998
Responsible for system management of Sun, Alpha, VAX, and Intel platforms running Solaris, DEC Unix, OpenVMS, and Windows NT. Upgrade operating systems and layered products. Analyze and implement hardware configuration changes. Troubleshoot and resolve software and hardware problems. Design and implement procedures to transfer payroll and benefits information to various banks and financial institutions. Automate system management functions. Provide backup support to network administrator. Programming technologies used included DCL and COBOL.
GE Aircraft Engines - Evendale, OH - 1990 to 1995
Performed system management of mini-computer hardware, software, acquisition inventory, maintenance, and updates of computer systems used for office and engineering user organizations. Integrated minicomputers and PC's. Decisions were made in the areas of implementation, management, and training. Provided system support to users. Provided counsel, advice, and assistance to users in new and existing software applications, and hardware configurations.
GE Aircraft Engines - Evendale, OH - 1985 to 1990
Performed set-up, calibration, and operation of equipment used to acquire production engine performance data. Archived data as part of post-run engine processing. Collaborated with Test Engineers, Test Operators, and Programmers to achieve acquisition of reliable engine data. Performed the duties of Assistant System Manager of VAX and WANG systems.
Maineville, OH - 1983 to 1985
Responsible for the timely diagnosis and repair of production equipment involved in silicon wafer manufacturing and quality control.
Cincinnati, OH - 1981 to 1983
Responsible for the timely diagnosis and repair of production equipment involved in machine tool manufacturing.
EDUCATION
College of Mount Saint Joseph - Mount Saint Joseph, OH
1990 to 2000
Cincinnati Technical College - Cincinnati, OH
1979 to 1981
Colerain High School - Cincinnati, OH
1974 to 1977
SKILLS
Asp.Net (10+ years), C# (7 years), Vb.Net (10+ years), Visual Studio (10+ years), SQL Server (10+ years),
Reporting (7 years), Javascript (10+ years), JQuery (7 years), IIS (10+ years), Bootstrap (5 years), T-SQL (10+ years)
LINKS
CERTIFICATIONS/LICENSES
March 2018