Candidates About

Ram Kolakalapudi, PMP

     Contact: 734-476-9549 Mobile.

 

PROFESSIONAL OBJECTIVE

Senior QA Program Manager, QA Manager, ERP/SAP Test Manager, Oracle R12 Test Manager, Project Manager, QA Director, Quality Assurance, Testing, Data Quality, Data Validation and Process Engineering with responsibilities for the analysis, design, development, and direction of total quality management, process improvement, manual, automation and performance testing functions  

CORE COMPETENCIES
Lead enterprise wide QA Practice. Thought Leadership, Strategic long term goal setting and implementation, Forecasting and Budget Planning, Process Development, Improvement and Control, IV&V Process Audit, QA Audit, Software Quality Assurance, Test Automation Framework, ERP/SAP/Oracle EBS Test Management, Building and Managing Test Center of Excellence (TCoE). Building and Managing Quality Management Office (QMO), Technology Development, Change Management, Program Management, Staff Development, QA Road Map creation and implementation, Off-Shore/On-shore Team Management.

·               Strategic problem-solver who envisions smart solutions and executes with urgency across all levels of the organization.

·               Hands-on leader with an extensive background in Project Management complimented by diverse talents in Technology, Quality Assurance and Leadership.

 

PROFILE

·         Over 20 Years of extensive hands on experience with Project Life Cycle management, ERP Test Management, Documentation, Methodologies, off shore and client side QA testing coordination, QA Audit and implementation of CMM for software quality.

·         Extensive experience in building Project infrastructure, Team building activities such as Hiring and Development of QA teams, defining Project strategy, methodology, QA, Training and Mentoring. Responsible for leading the QA architecture, QA Process definition and implementation.

·         Proven experience QA Audits, ICD-10 Compliance Audit, IV&V Audits, Impact Analysis, Risk Analysis, Root Cause Analysis, Defect Management, Technical Architecture, Design, Development and Delivery experience.

·         Hands on experience in all types of testing such as Black Box, White Box, Sand Box, Regression, Integration, Load, Stress, Performance and User Acceptance testing, Model creation, Use case development, and Business Case Validation. Developing Test plans, Test Templates and Test cases.

·         Hands on experience in Test Automation, Automation Strategy and Framework creation using QTP/UFT and QC/ALM Tools

·         Experience in Data Conversion/Migration, Data Quality, Data Analysis, Data Validation and Testing activities.

·         Expert knowledge in Development Methodologies (Agile, Waterfall, RUP, RAD, SDP21, OO, Fusion, V-Model, CMM, CMMI, ASAP)

·         Extensive business domain knowledge and testing experience in e-commerce portals, ERP Project Management, ERP QA and Test Management, SAP Business Modules, Oracle Applications, Workday HCM, Automotive Manufacturing, Banking, Pharmaceutical, P&C Insurance, Healthcare, Chemical and Engineering industries, Web/Internet based businesses, EDI/back-end integration, ERP and O/E procurement, Client/Server architecture design, Internet and ERP application architecture design, application development, testing and delivery experience

·         Recognized for creativity and innovation in the resolution of difficult and complex situations. Ability to think outside traditional parameters to devise low cost solutions to those situations. Exceptional inter-personal and communication skills, a creative problem solver and enjoy complex, difficult challenges.

 

TECHNICAL SKILLS

E-Commerce: IIS, MS Site Server Commerce Edition, MTS, SQL Server, T-SQL, VB Script, ASP, COM, DCOM, SAP E-Commerce, IBM E-Business, B2B E-Procurement, B2C Online Sales portals.

ERP Modules Programming:  ECC 6 - SAP ABAP/4, SAP BW certification, Certification in SAP Script, SAP Solution Manager, EDI, SAP IT (Industrial Transportation), ASAP, SAP Automotive Training. SAP EDI Assistant, SD, MDM, MTI, OTC, STP and RTR. Oracle EBS – Oracle Applications R12 - Inventory, EAM Asset, Fixed Asset, HR, PA, AGIS, EB Tax and Financials and Workday HCM

Data Migration: Legacy System Migration Workbench (LSMW), Back Office Associates (BOA)

Quality Assurance Software Quality: MS Visual Test, TFS, SQA/IBM/Rational Suite, HP/Mercury Interactive Testing Tools (QC/ALM, QTP/UFT, Load/Performance Center), Segue Testing Tools, Compuware QA Tools

Bug Tracking and Version Control: Clear Quest, Test Director/Quality Center/ALM QC (4.0 through 11.0), MS TFS, PVCS Tracker, Visual Source Safe, Track Record, and QA Director

MS Windows Application Development Tools: Visual Basic 3.0/4.0/5.0, MS Access 2.0/7.0/2000, Developer 2000, Visual C++.

Databases:  Oracle 7.0/8.0/9i/10i, SQL Server 2000, MS Access 2.0/7.0

Document Management: Open Text Livelink, Documentum

Software Packages:  MS Office 97, 2000, Word Perfect, MS Project, Visio

Operating Systems:  MS DOS, UNIX, Windows 3.1, Windows NT, Windows 95, XP Pro, Vista

Network:  Windows NT, UNIX, Lotus Notes, Novel, Rumba, SQL*Net

Languages:  Pascal, C, Shell Scripting, MS Word Basic, VB, 4GLs, ABAP/4, JAVA, Java Script, ASP, VB Script, ASP.NET, VB.NET, COM

Methodologies: Agile, Scrum, DevOps, CI/CD, CMM, CMMI, RUP, RAD, Agile, SDP 21, SDM, Waterfall, V-Model, Fusion, ASAP

 

MAJOR CLIENTS

EDS, Ford Motor Company, General Motors (Through EDS), Ernst & Young/Cap Gemini, Union Carbide, Eli Lilly, State of MI, JP Morgan/Bank One, Nationwide Insurance, Hanover Insurance Group, Compuware, Kraft Foods, BearingPoint/GMAC, The Berry Company, CSC/US Air Force, McGraw-Hill, Citizens Insurance, Aetna/American Health and Trustmark/Health Fitness

 

 

PROFESSIONAL EXPERIENCE

 

HealthFitness/Trustmark, Lake forest, IL May 2015 to Present            

Role: Senior QA Manager, Testing CoE

Environment: Agile/Scrum development, E-Commerce, DevOps, CI/CD, .Net, Oracle, MS Azure, Workday, Health Management Application, Mobile and Device integration, Browser Stack, Jenkins, GitHub, HP ALM, HP UFT, HP Performance Center, TFS, MS Test Center

 

Responsibilities:

• Responsible for QA program forecasting, budgeting, planning and scheduling based on business priorities
• Quickly took control of a critical and Major projects, Platform and VBS/Selerix/Inspro under Policy Administrative System (PAS) Implementations and organized complete testing involving offshore/onshore model, manual, automation and performance testing activities
• Managing Voluntary Benefit Solutions Portfolio that comprises of multiple projects, product enhancements and product releases to multiple clients and platforms.
• Voluntary Benefits Insurance program includes VBS Online Commission View Portal, Credit Card Processing Portal (Integrating with Apex), Benefits Enrollment Portal (Integrating with Selerix) and Policy Administration System Portal         
• Streamlined all 3 areas of testing, implemented process optimization, put together a test strategy both for Platform and Workday, automation framework and test development and execution plans including E2E and Integration testing.
• Managed multiple groups such as Manual Test Team, Automation Test Team, Performance Test Team and Data QA Team
• Managed multiple critical and major projects in an Agile/Scrum environment under a DevOps model within the Voluntary Benefits Insurance program through successful delivery.
• Managed teams at multiple locations including two locations in off-shore, Dallas and Lake Forest in US.
• Managed resources from multiple locations both full time and contractors
• Successfully completed stabilization testing activities for both projects organizing and executing more than 7000 test cases/scripts
• Developed and reported regular status reports and test metrics to the steering committee leadership
• Implemented process standardization and optimization for long term sustainable TCoE through collaboration and leadership

 

Aetna/American Health Holding, New Albany, OH    April 13, to April 15

Role: Senior Program Director, QMO

Environment: MVC, .Net, iSuite, ICD10, Windows 7, Quality Center 10.0, Clear Quest 8.0, QTP 10.0, SharePoint, MS Project, Oracle DB

 

 

Responsibilities:

 

• Build and Manage Quality Program Management Office (QMO) for a $5+ M program for Testing/QA efforts across multiple inter-related work streams implementing Healthcare Case Management, Disease Management, Utilization Management and Utilization Review functional areas
• Developed proposals for QMO set up and other specific testing needs for Aetna/AHH. Presented solution approach and proposals to Aetna/AHH leadership
• Developed reusable and standardized test asset library such as testing standards, test plans, test cases, test development approach, Test Automation Strategy, defect management process and guidelines and templates
• Developed Test Data Repository to be used across multiple applications and for repeatability

 

 

Citizens Insurance, Tallahassee, FL                    May 12 to November 12

Role: Senior Development and Test Manager

Environment: Guidewire 7.0 (PC, BC and CC), Oracle, Java, JE22, Rally, ALM QC 11.0, QTP 10.0, Performance Center 9.0 (LoadRunner), Agile Development, P&C Insurance, Continuous Integration, Stabilization, Cognos Reporting, MS Project, Windows 7

 

Project: Core Guidewire Implementation

Citizens Core is the program to replace all P&C Core Insurance Claims, Policy and Billing systems at Citizens with a simplified technology solution and common business processes using Guidewire software. Citizens has chosen to implement Guidewire, a package solution, involving the configuration of the product, the integration with all current Citizens Claims, Policy and Billing interfaces, and the conversion of required data.

 

Responsibilities:

• Played active role in project planning activities in an Agile Development Environment.
• Responsible for ClaimCenter development in an  Agile environment
• Conducted Scrum Sessions, User story review sessions, story card management and tracking in Rally, Prioritization and development
• Coordinated with Policy Center and Billing Center teams in integration activities
• Managed sprint development team, work assignments, status tracking, issue resolution and status reporting
• Developed Strategy, Plan and built Test Center of Excellence (TCoE) for Citizens Testing activities for Core
• Developed Test and QA processes for TCoE and implemented across the organization.
• Developed Test Center of Excellence (TCoE) framework comprising of strategic assets such as People, processes, tools and technology to govern how TCoE based testing organization engages and delivers highly efficient testing services across the enterprise.
• Developed an effort estimation and staffing plan for stabilization test phase
• Built the team from ground-up by  interviewing and hiring experienced Guidewire QA Analysts for the Guidewire suite
• Developed Test Strategy working with Guidewire Resources
• Developed Stabilization Test Plan
• Developed Defect Management Process and Updates to ALM QC
• Developed Modular Test Design Framework for End to End Test case designing and development
• Conducted Working sessions with Claims, Policy and Billing Agile Project development teams, Scrum Masters and Business Product Owners to derive and develop E2E Business Scenarios
• Managed Automation Team and developed Smoke Test scripts, Regression Scripts and Initialization Scripts
• Developed Performance test Plan and guided the team in the performance test planning
• Developed Stabilization Implementation Project Plan using Microsoft Project and successfully executed Stabilization Testing
• Worked with Guidewire Representatives to conduct two project health checks during sprint testing and prior to Stabilization start and implemented Guidewire findings.
• Created Stabilization Readiness Review Checklist and used to verify proper readiness of all internal integrations, external vendor integrations, test environments and test data.
• Conducted daily defect triage meetings with all the three Guidewire Centers implementation teams for timely resolution of defects and retesting
• Collected test metrics and reported to PMO Stake Holders
• Developed trend analysis to identify problem areas and mitigation process.

 

McGraw-Hill Group of Companies, Princeton, NJ         Oct’ 11 to April 12

Role: Sr. Oracle R12 Implementation and Test Manager

Environment: Oracle Applications R12, Oracle EBS (ERP E-Business Suite - FI (SLA, GL), FA, EB Tax, AGIS, CM, Purchasing, AP, AR and PA), HP QC 10.0, QTP 10.0, Ariba, Windows 7, MSS (Maestro Scheduler), Business Objects XI, PVCS, MS Office Tools (MS Project and Visio), Legacy and Lawson ERP

 

Project: Atlas Global Integration

McGraw-Hill Group of Companies includes McGraw-Hill Publishing, McGraw-Hill Financial, Construction, Standard and Poor’s and JD Power and associates. Lawson ERP on Legacy is being replaced by Oracle R12 EBS to integrate, manage and monitor all of McGraw-Hill financial, Payables, Receivables, Cash Management, Purchasing, Projects, GL/SLA, Fixed Assets and Inventory. Deloitte Consulting did the business case creation and project planning, Tata Consulting Services is responsible for development and Wipro Consulting is responsible for integration and testing activities.

 

Responsibilities:

·         Manage and coordinate Atlas Project Implementation across McGraw-Hill Global Entities across Asia Pacific, Europe, Latin America, US and Canada.

• Plan, Strategize, Coordinate and Execute System Integration Testing, End to End Testing, and User Acceptance testing activities between TCS, Wipro and McGraw-Hill end users. Developed a test framework based on E2E Test Scenarios that cover McGraw-Hill business processes

·         Oversee data migration activities, data validation and release management

·         Created Business Objects Reports test strategy, Plan and included in the test schedule.

·         Lead development of BO test cases and managed BO Reports test execution.

·         Manage Automated Regression Testing and Performance Testing activities

·         Lead and develop impact analysis for the McGraw-Hill Education Spilt project

·         Develop plan and split strategy

·         Plan for Mock Cutover activities

·         Plan for Go-Live activities

·         3600+ End users for Atlas after go live

·         297 End users participating globally in UAT under my supervision

• Developed Test Readiness checklist, reviewed with all stake holders prior to UAT Kick-off and confirmed readiness of all dependencies, environments, resources, test data and Interfaces.
• Developed Test execution and defect Management Strategy using HPQC
• Organized tests and execution sequence in logical order based on business process prioritization
• Coordinated On-Site, Off-Shore and McGraw-Hill, TCS and Wipro resources and Managed testing, defect management and reporting activities
• Managed test metrics creation and management reporting activities

 

Computer Sciences Corporation (CSC), Dayton, OH     Jan’ 10 to Sep’ 11

Client: US Air Force/DoD

Role: Sr. Oracle EBS Test Manager - QA, ERP Testing and IV&V Audit Compliance

Environment: Oracle Applications R12, Oracle EBS (ERP E-Business Suite, Inventory, EAM Asset, Fixed Asset, HR and Financials), ETL, Data Loader, HP Quality Center 9.5, QTP 9.5, IBM Rational Clear Case, Clear Quest, Windows XP Professional, MS SharePoint, UNIX, Business Objects XI.

 

Project: Expeditionary Combat Support System (ECSS)

The Air Force (AF) Logistics Enterprise is defined as the collection of processes, technology, and resources that deliver logistics support to the war fighter.  These processes, technology and resources extend beyond the Air Force and into other DoD agencies. Air Force logistics environment has over 500 major systems requiring thousands of interfaces to execute logistics processes required to support war fighting capabilities.  The legacy environment is further complicated by the fact that many of these systems are on different platforms.  The legacy systems consist of disparate logistics systems, where data duplication is creating inconsistencies across the Air Force Logistic Enterprise.  The objective of the ECSS is to bring the subsumed logistic Air Force systems into a modernized logistic system across the Air Force Logistics Enterprise, ensuring ECSS Data Strategy guidance providing data integration of ECSS data to other Air Force and non-Air Force systems through Oracle EBS System. ECSS is a CMMI Level 4 implementation.

 

Responsibilities:

·         Developed an integrated test solution based on Business Process Model Testing

·         Developed Test Case Design around Oracle EBS Modules that match the AF Business Processes

·         Developed Data Validation Strategy and Validation Plan based on IV&V Process Methodology

·         In the role of IV&V provider, monitored and evaluated every aspect of the project from Inception to Completion using expertise in IT Assessments, Due Diligence Reporting, IT Process and Procedures Audits and Project Management.

·         Developed Test Plan and Test Strategy for Data Specific Testing (DST)

·         Developed Data Testing Plan and Schedule

·         Developed and executed data validation test cases during data conversion.

·         Developed test scenarios to test Business Objects reports

·         Managed defect Management and Retesting using Quality Center.

·         Responsible for Quality Center Administration and Rational tools integration with QC as a backup

·         Acted as a liaison between Test team, Solution Development, Data Quality, Data Life Cycle Management (DLM) and Air Force SME Teams for defect resolution.

·         Managed pre-data conversion activities such as, Data Quality Analysis workshops, Data Mapping workshops to develop CV40/50/60 Documentation and DRR (Data Readiness Recommendations) Documentation

·         Responsible for developing E2E Functional Test Scenarios for Air Force logistics

·         Management Status Reporting related data loads, data fall out, Asset Management, and Vehicle Maintenance functional areas.

 

 

Local Insight Media Group/the Berry Company, Dayton, OH Dec’ 08 to Jan’ 10

Role: Program Manager, Quality Assurance                

Environment: 3L Core ERP, CITRIX, MILES 33, Oracle 10i, SQL Server, IIS, EDW, .NET, C#, BugTracker, Cumulus, Knowledge Lake, SalesForce.com, Legacy, MS Office, MS Project, SharePoint,  AND Windows XP Professional.

 

Project: PerTech Core

3L Core ERP is an enterprise resource planning application for the Phone Book and Electronic Publication industry. PerTech project will re-engineer and customize 3L Core in order to consolidate multiple systems and operations solutions into a single common solution supporting all offered US and international products and services.   A phased development and deployment approach is being utilized based on the business requirements.       The products and businesses include The Berry Company, Dayton, OH, LIYP (Local Insight Yellow Pages), Hudson, OH, NYPS (National Yellow Pages, Rochester NY, DR Yellow Pages, Dominican Republic, PR Yellow Pages, Porto Rico. PerTech project involves integrating all business and information systems and data bases into a single business entity. This will facilitate both direct and indirect benefits to the company by consolidating sales, staffing, advertizing and other resources. The overall effort is separated into five phases based on system and functional capability alignment.

 

3L Core ERP is developed by 3L Systems based in Sweden. 3L Core is an ERP system for phone book publishing industry. 3L Core is customized to integrate sales initiation, HR, service order, customer service, billing, segmentation and allocation, graphics and pagination activities into one ERP application just like SAP for manufacturing or warehouse distribution businesses. Application is integrated with SalesForce.com for sales, commissions and customer relations tracking. Application is also integrated with Miles 33 system for ad-management and Pagination.

 

Responsibilities:

• Responsible for the entire QA Program for the project
• Built Test Center of Excellency for the organization to focus on processes, tools and industry best practices.
• Developed plan for utilizing shared resources, common processes and best practices based on TCoE model.
• Developed QA/Testing processes and implemented throughout the organization.
• Developed work assessment and staffing plan
• Defined a strategic direction and QA roadmap for the new product testing and implementation.
• Defined the QA Program requirements and infrastructure requirements for the organization based on the business need.
• Built the QA Team from ground up based on the program requirements and staffing plan.
• Defined QA Processes, QA Standards, documented and trained the staff on Process implementation

·         Developed customized test framework and strategy to fit the Agile application development. Based on the volume of business requirements and available time to market, a Test Framework that fits into the project schedule has been developed. The goal of the test frame work is to reduce test development and execution time by more than 50%. A combination of two test models is used to develop the test framework.

1.    Business Process Model (BPM) driven test design

2.    Reverse Engineering based test development

• Designed Test Cases based on the test framework
• Defined and developed Defect Management Process
• Customized and trained staff in using BugTracker Tool for defect tracking
• Developed test metrics, testability reports and defect reports on regular basis to the executive sponsors
• Developed gap analysis between business requirements and Out Of The Box (OOB) application.
• Worked with data conversion teams and helped in data mapping through data validation
• Trained Business Users in test processes and helped conduct UAT
• Helped in successful Pre and Post Implementation Processes and Sanity Testing
• Successfully trained, mentored and managed 12 member team
• Coordinated with 3L Core development team in defect tracking and resolution

BearingPoint

Role: Senior Manager, IV&V Process Audits                      August 08 to November 08

Environment: Quality Center 9.0, PVCS, VSN, Caliber, ASP.NET, Oracle 10x, DB2, SDP 21 QA Audit, J2EE, Windows XP, UNIX, SOX Compliance

 

Client: General Motors Acceptance Corporation (GMAC), Troy, MI

Project : SmartAuction

 

SmartAuction is an auction site for excess vehicles with GM and Chrysler Motors dealer network. Project integrates with several GM and Chrysler Projects exchanging data to and from. Project is being developed off-shore by Infosys. The project is scheduled for several IV and V audits and also SOX Compliance Audits. SmartAuction is a CMMI Level 3 implementation.

 

Responsibilities:

• Helped GMAC in performing IV&V Audits and preparing the project readiness for IV&V Audits.
• Lead GMAC through SDP QA Audit and SOX Compliance processes on the SmartAuction Project as preparation activities for IV&V Audits.
• Based on IV&V findings, guided project managers in identifying problems on an ongoing basis
• Conducted and in-depth review of foundational project documents such as Project Charter, Scope Statement, Business Case Justification and Selection Criteria.
• Reviewed Project Status Documents and Meeting Minutes
• Reviewed various project planning documents such as Project Plan, Risk Management Plan, Configuration Plan, Communication Plan, Regulatory Compliance Plan, Test Plan, Performance Test Plan and UAT Plan
• Interviewed various key team members such as Project Sponsor, Project Stake Holders, Project Managers and other key team members.
• Helped build the Off-Shore Infosys Test team and trained them on GMAC processes and documentation based on SDP 21 méthodologies and to bé complaint with IV&V Processes.
• Developed documentation for creating Traceability between Caliber requirements to Quality Center Test Cases
• Created a list of QA audit deliverables and audit acceptance criteria for each deliverable based on IV&V Audit Requirements.
• Participated in SOX Compliance audit and developed audit readiness documents on several processes to the satisfaction of GMAC.

 

Software Quality Associates (SQA)                                      October 07 to July 08

Role: Sr. SAP Test Manager

Environment: Windows XP Professional, Legacy, ECC6, MDM (MM), MTI (MM), OTC (FICO), STP (SD) and RTR (CRM), Back Office System , SolMan, MS Team Site, HP Quality Center 9.0, BPT for SAP Automation, Off-shore test management

 

Client: Kraft Foods Global Inc. Chicago (North Field/Bannockburn), IL

 

Kraft Foods Global Information Systems ERP Application Migration is a SAP implementation and is called “Catalyst”, a multi plant, multi location and multi country SAP Implementation. Kraft has nearly a 100 different products and more than 200 plants across America and Europe. Catalyst project’s objective is to bring all Kraft business domains, plants, distribution warehouses, storage locations, HR and Financials to one centralized project for efficient organization, monitor and management. Project implementation is divided into different releases based on material and product line such as Dairy, Meat, and Coffee etc. Plant data loads are executed within a specific release related to a material or product. Implementation includes SAP domains such as Order to Cash, Material to Inventory, Source to Pay, Record to Report, Master Data Management, Business Warehousing and so on.

 

Responsibilities:

·         As Test Manager, I am responsible for managing 4 Master Data and Process test teams for the Material, Vendor, Product and Customer domains for Release R1B, R1C, R2A and R4B that include Dairy products, Meat Products, Coffee and Groceries and Beaver Dam, Marathon, Springfield, Bentonville, Davenport, Coshocton, Walton, Woodstock, Campbell and Lowville plants

·         Created test strategy and test plans for each release and plant data loads

·         Test Design mainly focused around SD Module and Source To Pay (STP) functions integrating with other areas such as OTC, MTI and RTR

·         Coordinated release/build roll-out to multiple plants in each release.

·         Created test automation strategy using BPT for SAP and worked with IBM India off-shore team for automation implementation

·         Created Quality Center user guidelines for best practices and efficient use of QC across the organization

·         Reviewed test cases written by process and test teams for compliance, requirements coverage and optimized test process.

·         Trained several teams on Quality Center usage and defect management process

·         Developed lessons learned documentation for each roll out and identifying problem areas for improvements in the next release

·         Implemented an efficient Defect Management process using lessons learned and developed root cause analysis

·         Created data quality plan to efficiently manage data migration activities and to prevent data load issues.

·         Managed off-shore manual testing team during the regression testing process for different plant data loads and successfully implemented Regression test activities.

·         Conducted hands on test script execution on Web Portal and SAP Modules to help the team meet delivery deadlines.

 

Other Achievements:

Qualified and got acceptance by HP Software for their HP SW Universe for a presentation on “Tips and Tricks for successful implementation of BPT for SAP” to be held at Las Vegas, NV in July ‘08

 

Compuware Corporation, Detroit, MI                                         February 07 September 07

Compuware Professional Services

Role: Project Manager ICD-10 Initiative

Environment: Windows XP Professional, Java, ASP, MS Access 7, Medical Billing and Claims system – Simplicity, UNIX, Mainframe Legacy, Test Director 8.0

 

Client: Continuum Management Services, Livonia, MI

CMS is a healthcare medical billing and claims service provider for hospitals and private physicians in Michigan and Massachusetts. CMS planned migration of their ICD-9 Coding system to ICD-10. Simplicity is the name of the application that includes modules such as Diagnostics, Procedures, Imaging Requests, Prescribed Medication Logs, Patient Information, Clinical records, Customer Information, Insurance and Claims information

Responsibilities:

·         Provided consultancy for Continuum Management Services leading a team of business analysts, systems architect and developers for the ICD-10 Implementation initiative.

·         Developed a conversion planning checklist for all the Continuum Clients and Vendors that breaks practice tasks to greater detail

·         Conducted an audit to evaluate organizations readiness for ICD-10 Implementation

·         Developed ICD-9 to ICD-10 conversion mapping

·         Identified workflows that need to be changed at Continuum such as Clinical Documentation, Encounter Forms, Super Bills, Public Health Reporting Forms etc.

·